Is a filtration system included in the ViaAqua model LV-418 Series aquarium
We got the general aquarium body, the compact PL lighting (PL Tube: LV-418 18Wx2 120V/60Hz) system, the magnetic ballast for flourescent lamp (18Wx2 120V/60Hz), Water conditionioner, something for removing Nitrate, Nitrite, Ammonie, Chloramines, & Chlorine, a power head (Model No.: 300, AC 120V/60Hz 6W, Qmax: 400 l/h) with tubing, and a grate included in the box, which was unopened.
We didn't get a filtration system, and we've searched the whole website and that's not helping us at all. We're wondering if anyone else has this model, and if they filtration system is included or sold seperatly.
Thanks,
Jimmy
Answers:The power head should attach to the grates (probably via a tube). The filtration system is an undergravel one, so it should be pulling the water through the substrate, to the bottom of the tank where it collects
A.
It should have come with an underground filter, according to their website:
http://www.commodityaxis.com/productdata.
Here is their contact information. Email them or fax them and inform them that your filter was missing:
If you have questions or want to contact us for any reason, you can send us a fax at 1-888-989-0878 , or you can do so by emailing us at info@commodityaxis.com
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